Important Message

Please read our Covid-19 FAQ for detailed information about our clinic environment and staff experiences during this pandemic.

       Beginning May 16, the Iowa Acupuncture Clinic will return to operating normal hours and treating patients with acupuncture.  Our schedule will be a bit more limited for the first few weeks to ensure safe social distancing of our customers.  As the Covid-19 pandemic eases, we will add more appointment times.  Please make sure to be on our waiting list if we are booked.

As usual we will continue have our staff at the clinic daily monitoring our phones, text and email messages.  If you need to come by for herbal orders, please call ahead as our hours will be shorter than usual.  We will continue to offer mail-out orders.  

As a medical clinic it is our responsibility and honor to serve our community. Acupuncture and Asian medicine are very valuable for protecting and treating people in regard to immunity and disease.

As medical professionals we will continue to follow proper sanitary procedures. Additionally, due to the unknown nature of community spread of Covid-19, we will implement the following changes:

  1. We will minimize the number of people together in our waiting room, and physical interactions with our clinic materials. 

  2. Prior to your visit, please fill out your intake forms online:
    Please follow the instructions on your appointment confirmation emails.  The email will have the password to access the form.

  3. We will be closing our waiting room and instead asking you to please wait in your vehicle.  When you arrive call (515-331-8948) or text (515-201-5001). We will let you know when your treatment room is ready and we will escort you to your room and wait for Bill or Elizabeth to come treat you.

  4. We will request that all people wear face masks when in the common areas of the clinic.  If you wish to remove the mask in the treatment room, or during your treatment, please feel free to do so.

  5. Please refrain from bringing unnecessary visitors. Care workers and dependent family are still welcome.  Ideally they would wait in your vehicle while you get your treatment.

  6. If you have any signs of Covid-19 illness (fever, cough, shortness of breath) or have had direct contact with someone who has, we will respectfully ask you not to enter our clinic. However, please let us know if you are in need of herbal medicine and we can bring it out to your vehicle or arrange another method of delivery. As with all illnesses, there are a number of traditional herbal and lifestyle remedies that can help. We do not want you to miss anything that can help your body and mind in this time of stress and community dis-ease.

      

We will be posting various Facebook Posts with ideas for helping your immune system and maintaining mental wellness during this time of unique social stress.

 

Thank you for your patience and care for our clinic.

We truly appreciate your business.

       Bill, Elizabeth, Gail, Alisha & Jess.